Frequently Asked Questions

Anderson Honda is a premier Honda dealership located in Kingman, Arizona, and part of the Anderson Auto Group family. We are committed to providing exceptional customer service with a unique commission-free sales approach, ensuring our customers receive honest, pressure-free assistance when purchasing a vehicle. As part of the Anderson Auto Group, we uphold the highest standards of quality and customer satisfaction in everything we do.

Anderson Honda is conveniently located at 3800 N Stockton Hill Road SW, Kingman, AZ 86409. We're easily accessible from Highway 93 and serve customers throughout Northwestern Arizona and surrounding areas. Our location features a modern showroom and state-of-the-art service center to meet all your automotive needs.

Our departments have convenient hours to serve you better:

• Sales Department: Monday-Saturday 8:00 AM - 7:00 PM, Sunday Closed
• Service Department: Monday-Friday 7:30 AM - 6:00 PM, Saturday 8:00 AM - 5:00 PM, Sunday Closed
• Parts Department: Monday-Friday 7:30 AM - 6:00 PM, Saturday 8:00 AM - 5:00 PM, Sunday Closed

We recommend calling ahead or scheduling appointments online for the best service experience.

We offer multiple convenient ways to contact us:

• Sales Department: (928) 681-4041
• Service Department: (928) 681-4041
• Visit Us: 3800 N Stockton Hill Road SW, Kingman, AZ 86409
• Online: Visit our website at andersonhondaaz.com
• Social Media: Connect with us on Facebook and Instagram for updates and special offers

Anderson Honda stands out with several unique advantages:

• Commission-Free Sales: Our sales team isn't paid on commission, so you get honest, pressure-free service
• Family Owned: As part of the Anderson Auto Group, we're a family-owned business that values long-term customer relationships
• Home Delivery: We offer convenient home delivery service for your new vehicle
• Transparent Pricing: No hidden fees or surprise charges
• Community Focused: We're proud members of the Kingman community and actively support local causes

Anderson Honda proudly serves customers throughout Northwestern Arizona and surrounding areas, including:

• Kingman, AZ
• Bullhead City, AZ
• Lake Havasu City, AZ
• Golden Valley, AZ
• Laughlin, NV
• Needles, CA
• And surrounding communities

Anderson Honda offers a comprehensive selection of vehicles to meet every need and budget:

• New Honda Vehicles: Complete lineup of new Honda cars, SUVs, crossovers, trucks, and minivans
• Cars: Accord, Civic Sedan, Civic Hatchback, Insight
• SUVs & Crossovers: CR-V, HR-V, Passport, Pilot
• Trucks: Ridgeline
• Minivans: Odyssey
• Hybrid/Electric: CR-V Hybrid, Accord Hybrid, Civic Hybrid, and more
• Quality Pre-Owned Vehicles: Diverse selection of used vehicles from various brands

You can explore our inventory in several convenient ways:

• Online: Browse our complete inventory on andersonhondaaz.com 24/7 with detailed photos, specifications, and pricing
• In Person: Visit our showroom during sales hours to see vehicles up close and take test drives
• Phone: Call our sales team at (928) 681-4041 for assistance finding the perfect vehicle
• Vehicle Alerts: Sign up online to receive notifications when vehicles matching your preferences arrive

Our inventory is updated regularly, so check back often for new arrivals!

Absolutely! We encourage test drives to help you make an informed decision. You can schedule a test drive:

• Online: Use the "Schedule Test Drive" feature on our website
• By Phone: Call our sales department at (928) 377-5010
• Walk-In: Visit us during sales hours (subject to availability)

Our sales team will have the vehicle prepared and ready for you at your scheduled time. We'll also answer any questions you have about the vehicle's features, specifications, and pricing.

Yes! Anderson Honda regularly offers special pricing, manufacturer incentives, and promotional offers on both new and used vehicles. Our specials may include:

• New vehicle specials with reduced pricing
• Used vehicle specials on select inventory
• Service and maintenance specials
• Manufacturer incentives and rebates
• Special financing rates for qualified buyers
• Military and first responder discounts

Visit the Specials section on our website or call (928) 681-4041 to learn about our current offers.

At Anderson Honda, our sales team members are NOT paid on commission. This means:

• No pressure tactics or aggressive sales techniques
• Honest, transparent pricing from the start
• Sales consult focused on your needs, not their commission
• More time to make informed decisions
• Better overall customer experience

Our approach ensures you receive genuine assistance in finding the right vehicle at the right price, creating a stress-free buying experience.

Anderson Honda's Finance Center offers comprehensive financing solutions:

• Auto Loans: Competitive rates for new and used vehicle purchases
• Leasing Options: Flexible lease terms with various mileage packages
• Special Financing: Low APR offers on select new Honda models (for qualified buyers)
• First-Time Buyer Programs: Special programs for buyers with limited credit history
• Credit Rebuilding Options: Financing solutions for customers rebuilding credit
• Refinancing: Options to refinance your existing auto loan

Our finance team works with multiple lenders to find the best option for your situation and budget.

Yes! You can complete a secure online credit application through our website. Benefits include:

• Convenient application from the comfort of your home
• Quick and easy process (takes just minutes)
• Secure and confidential
• Receive financing options before visiting the dealership
• No obligation to purchase
• Streamlined in-store experience

Visit our Finance Center online at andersonhondaaz.com to get started with your application today!

Yes! Our online payment calculator is free and easy to use. You can:

• Estimate monthly payments based on vehicle price
• Adjust down payment, interest rate, and loan term
• Factor in trade-in value
• Compare different financing scenarios
• Use without providing personal information

The calculator helps you understand what fits your budget before you visit our dealership. Find it in the Finance section of our website.

We work with customers of all credit backgrounds! Anderson Honda's Finance Department has relationships with multiple lenders who specialize in various credit situations:

• First-time buyers with limited credit history
• Credit rebuilding situations
• Previous bankruptcy or repossession
• Low credit scores
• Self-employed buyers

Don't let credit concerns stop you from exploring your options. Apply online or call us at (928) 377-5010 to discuss financing possibilities.

The choice between buying and leasing depends on your individual needs and preferences:

Leasing Benefits:

• Lower monthly payments compared to buying
• Drive a new vehicle every few years
• Maintenance often covered under warranty
• No trade-in hassle at lease end

Buying Benefits:

• Build equity in your vehicle
• No mileage restrictions
• Freedom to modify your vehicle
• No end-of-lease fees

Our finance team can help you understand which option works best for your lifestyle and budget.

Our Honda-certified service center offers comprehensive automotive maintenance and repair services:

• Routine Maintenance: Oil changes, tire rotations, multi-point inspections, fluid changes
• Brake Services: Brake inspections, pad and rotor replacement, brake fluid service
• Tire Services: New tire sales, balancing, alignment, rotation, and repairs
• Battery Services: Testing, replacement, and charging system diagnostics
• Engine Services: Diagnostics, tune-ups, timing belt replacement, engine repairs
• Transmission Services: Fluid changes, transmission diagnostics and repairs
• A/C Services: Air conditioning inspection, recharge, and repair
• Electrical Services: System diagnostics and repairs
• Recall Services: All Honda recall repairs performed at no cost to you

Scheduling your service appointment is quick and convenient:

• Online: Use our online scheduling tool available 24/7 at andersonhondaaz.com
• By Phone: Call our service department at (928) 377-5010
• Walk-In: Stop by during service hours for same-day service (subject to availability)

We recommend scheduling in advance to ensure we can accommodate your preferred date and time. When scheduling, please provide your vehicle information and describe any concerns you're experiencing.

Yes! All of our technicians are Honda-trained and certified. They:

• Complete ongoing Honda technical training
• Stay current with the latest Honda technologies and procedures
• Use Honda-specific diagnostic equipment and tools
• Have extensive knowledge of Honda vehicles
• Follow Honda's recommended service procedures

Our technicians' expertise ensures your Honda receives the highest quality care and maintenance.

Absolutely! Anderson Honda uses only Genuine OEM Honda parts for all repairs and maintenance. Genuine Honda parts are:

• Specifically designed and engineered for your Honda
• Manufactured to Honda's exact specifications
• Backed by Honda's parts warranty
• Guaranteed to fit and function properly
• Proven to provide optimal performance and longevity
• Help maintain your vehicle's resale value

Using genuine Honda parts ensures your vehicle maintains its quality, reliability, and value.

Yes! We want to make your service visit as comfortable as possible. Our service center features:

• Complimentary Wi-Fi: Stay connected with free high-speed internet in our waiting area
• Comfortable Waiting Area: Clean, spacious lounge with seating and refreshments
• Shuttle Service: Complimentary shuttle to nearby locations during your service
• Loaner Vehicles: Available for extended service appointments (subject to availability)
• Early Drop-Off: Drop your vehicle off before we open for added convenience
• Service Updates: Text or email updates on your vehicle's service status

Yes! Anderson Honda regularly offers service specials to help you save on vehicle maintenance. Our specials may include discounts on:

• Oil changes and tire rotations
• Brake services
• Tire purchases and alignment
• Multi-point inspections
• Seasonal maintenance packages
• Battery replacement

Visit the Service Specials section on our website or call (928) 377-5010 to learn about current offers.

Yes! Our Service Now, Pay-Over-Time program makes vehicle maintenance more affordable. This flexible payment option:

• Allows you to get needed service now and pay over time
• Offers convenient monthly payment plans
• Features a quick and easy approval process
• Helps you maintain your vehicle without delay
• Available for qualifying service and repair work

Ask your service advisor about payment plan options when scheduling or dropping off your vehicle.

Yes! Our Parts Department carries a comprehensive inventory of genuine Honda parts and accessories. You can:

• Order Online: Submit a parts request through our website
• Call: Speak with our parts specialists at (928) 377-5010
• Visit: Stop by our parts counter during business hours

We stock parts for current Honda models as well as older vehicles. If we don't have a part in stock, we can typically order it and have it available within 1-2 business days.

Anderson Honda offers a wide range of genuine Honda accessories to personalize and enhance your vehicle:

• Interior Accessories: All-season floor mats, cargo organizers, seat covers, console organizers
• Exterior Accessories: Body side moldings, splash guards, roof racks, bike carriers
• Protection Products: Paint protection film, door edge guards, bumper protectors
• Technology: Remote start systems, security systems, dash cameras
• Wheels & Tires: Genuine Honda wheels in various styles and finishes
• Performance Parts: Exhaust systems, suspension upgrades, cold air intakes

Contact our Parts Department for specific accessories available for your Honda model.

Yes! Our service department can professionally install any parts or accessories you purchase from us. Benefits include:

• Expert installation by Honda-trained technicians
• Proper fitment and function guaranteed
• Installation backed by our service warranty
• Convenient one-stop shopping and installation

When ordering parts, ask about installation services and scheduling. We'll provide you with a complete estimate including parts and labor.

Yes! Anderson Honda welcomes trade-ins on all makes and models, regardless of condition. Trading in your vehicle offers several benefits:

• Reduces the price of your new or used vehicle purchase
• Can serve as your down payment
• Eliminates the hassle of selling privately
• Potential tax savings (in Arizona, you pay sales tax on the price difference)
• Quick and convenient process

We strive to offer fair, competitive trade-in values based on current market conditions.

Getting your vehicle appraised at Anderson Honda is easy:

• Online Valuation: Use our trade-in value tool on our website for an instant estimate
• In-Person Appraisal: Bring your vehicle to our dealership for a thorough inspection and detailed appraisal
• KBB Instant Cash Offer: Get a firm offer from Kelley Blue Book through our website
• By Phone: Call (928) 377-5010 to discuss your vehicle and get a preliminary estimate

For the most accurate appraisal, bring your vehicle, title, registration, and service records to our dealership.

Kelley Blue Book (KBB) Instant Cash Offer provides a firm, guaranteed offer for your vehicle. Here's how it works:

• Enter your vehicle information on our website
• Answer questions about your vehicle's condition
• Receive a firm cash offer instantly from KBB
• The offer is valid for 7 days
• Redeem at Anderson Honda - use toward a purchase or receive a check
• No obligation to buy a vehicle from us

This is one of the fastest, most transparent ways to sell your vehicle.

Yes! You don't need to purchase a vehicle from Anderson Honda to sell us your car. Simply:

• Get a KBB Instant Cash Offer through our website, or
• Bring your vehicle to our dealership for an appraisal

If we agree on a price, we'll purchase your vehicle even if you're not buying from us. This is a convenient alternative to the time and hassle of selling privately.

Yes! Anderson Honda is proud to offer home delivery service for your convenience. We can bring your new vehicle directly to your home or office, complete with:

• Comprehensive vehicle walk-around and feature demonstration
• All paperwork completion at your location
• Full explanation of your new vehicle's features and technology
• Available throughout our service area

Contact our sales team at (928) 377-5010 to arrange home delivery for your vehicle purchase.

Yes! We offer several warranty options:

New Honda Vehicles include:

• 3-year/36,000-mile limited vehicle warranty
• 5-year/60,000-mile powertrain warranty
• 3-year/36,000-mile corrosion warranty
• 5-year/unlimited-mile corrosion perforation warranty
• Roadside assistance

Used Vehicles:

• Honda Certified Pre-Owned vehicles come with comprehensive warranty coverage
• Extended warranty options available for all used vehicles
• Protection plans covering mechanical breakdowns

Ask our finance team about warranty options when purchasing your vehicle.

Honda Certified Pre-Owned (CPO) vehicles are quality used Hondas that meet strict certification requirements. Benefits include:

• Comprehensive 182-point vehicle inspection and reconditioning
• Vehicle must be 6 model years old or newer
• Under 80,000 miles
• 7-year/100,000-mile powertrain limited warranty
• Honda Roadside Assistance
• Trip interruption coverage
• CARFAX Vehicle History Report
• Complimentary maintenance plan

Only Hondas that pass our rigorous inspection can be certified, giving you peace of mind and additional protection.